Accessibility and Usability

We consider accessibility, universal design, and usability as core components of user experience, and the linchpin is inclusivity. We are fully committed to ensuring our solutions are accessible for all users. From our tutors and subject matter experts, to our product and software developers, to our quality assurance and end-user support teams, we believe that accessibility is everyone's responsibility.
We have an ongoing commitment to improving the accessibility of our solutions. In addition to self-audits, third parties conduct regular audits of our solutions to ensure quality expectations are met and maintained. If a user reports an issue or requests an accommodation, we will respond by the next business day. Resolution of accessibility issues will be addressed as the highest development priority.
Contact Information
If you have an issue viewing any material on,, or another LSI website because of difficulties with assistive technologies or to request an accommodation, please contact the LSI Support team for assistance:
Please indicate the nature of your accessibility issue or request, the preferred format in which you want to receive any materials, and your contact information.
Students, faculty, and staff at our partner campuses may also contact the Disability Services department on their campus. Disability Services department representatives may escalate their request by asking to speak with an LSI Product Accessibility Coordinator.